Privacy Policy

Introduction

Welcome to LLMBear ("we," "our," or "us"). LLMBear is operated by Forty Two Technologies, Inc., a Delaware corporation. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

In this policy, we lay out what data we collect and why, how your data is handled, and your rights with respect to your data.

We never sell your data.

The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website and services.

Our guiding principle is to collect only what we need. Here's what that means in practice:

Identity and Access

When you sign up for LLMBear, we typically ask for identifying information such as your name and email address. That's so you can personalize your new account, and we can send you updates or other essential information. We'll never sell your personal information to third parties, and we won't use your name or company in marketing statements without your permission either.

Billing Information

When you pay for LLMBear, we ask for your credit card and billing address. That's so we can charge you for service, calculate taxes due, and send you invoices. Your credit card is passed directly to our payment processor and doesn't ever go through our servers. We store a record of the payment transaction, including the last 4 digits of the credit card number and as-of billing address, for account history, invoicing, and billing support.

General Geolocation, Device, Browser, and Log Data

We collect limited information about the device, browser, and IP address you use to access LLMBear. This includes your IP address, browser type, operating system, and device information. We use this information to provide and secure our services, analyze how our website performs, and understand how our users are accessing the service.

The information is also logged to help diagnose technical problems and to defend against attacks on our service. We don't use this information to track your usage habits across other sites or services.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer
• To provide and improve our services
• To respond to your inquiries
• To send you marketing communications (if you have opted in)
• To comply with legal obligations

Here's why and how we collect and use your information:

To Provide Our Services. We need some of your information to deliver the services you've asked for. For example, we need your email to send you account-related notifications.

For Our Legitimate Interests. Sometimes we use your information to improve our services or to keep things running smoothly. This includes activities such as research, marketing our services, and protecting our legal rights. We make sure that our interests do not override your rights and freedoms. We always strive to use the least amount of data necessary for these purposes.

With Your Permission. For some things, like sending you our newsletter, we'll ask for your consent first.

To Comply with the Law. Sometimes the law requires us to collect and use your information.

You can always change your mind about the permissions you've given us. This won't affect anything we've already done based on your previous consent.

When We Access or Disclose Your Information

To provide products or services you've requested. We use third-party subprocessors to help run our applications and provide the Services to you.

We may disclose your information at your direction when you integrate a third-party service into your use of our product.

We don't look at your content except for limited purposes, with your express permission, for example, if an error occurs that stops an automated process from working and requires manual intervention to fix. These are rare cases, and when they happen, we look for root cause solutions as much as possible to avoid them recurring. We may also access your data if required in order to respond to legal process.

To help you troubleshoot or squash a software bug, with your permission. If at any point we need to access your content to help you with a support case, we will ask for your consent before proceeding.

To investigate, prevent, or take action regarding restricted uses. Accessing a customer's account when investigating potential abuse is a measure of last resort. We want to protect the privacy and safety of both our customers and the people reporting issues to us, and we do our best to balance those responsibilities throughout the process. If we discover you are using our product for a restricted purpose, we will take action as necessary, including notifying appropriate authorities where warranted.

Aggregated and de-identified data. We may aggregate and/or de-identify information collected through the services. We may use de-identified or aggregated data for any purpose, including marketing or analytics.

When required under applicable law. Forty Two Technologies, Inc. is a U.S. company and complies with U.S. laws.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. In addition, we use industry-standard practices to secure your data at rest.

In the unlikely event of a data breach compromising your personal information, we will notify you and, where legally required, the relevant authorities without undue delay, ideally within 72 hours. We will inform you via email, detailing the nature of the breach, the data involved, and the steps we are taking. We will also provide guidance on protecting yourself.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

At LLMBear, we strive to apply the same data rights to all customers, regardless of their location. Some of these rights include:

Right to Know. You have the right to know what personal information is collected, used, shared or sold. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.

Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.

Right to Correction. You have the right to request correction of your personal information.

Right to Erasure (Right To Be Forgotten). This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, from all of our service providers. Fulfillment of some data deletion requests may prevent you from using LLMBear services because our applications may then no longer work. In such cases, a data deletion request may result in closing your account.

Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.

Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed, including opting out of sale of your personal information. (Again: we never have and never will sell your personal data.)

Right to Object. You have the right, in certain situations, to object to how or why your personal information is processed.

Right to Portability. You have the right to receive the personal information we have collected about you and the right to transmit it to another party.

What Happens When You Delete Your Account

You can delete your account from your account settings. If you choose to delete your account, all your content and personal data will become immediately inaccessible. Your data will be purged from our active databases, and should be completely removed from our backups within 90 days.

Please note that we may retain certain information as required by law or for legitimate business purposes, such as basic account information for legal and tax requirements.

Data Retention

We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Through this policy, we have provided specific retention periods for certain types of information.

Business Transfers

If we or our assets are acquired, or in the unlikely event of our business going out of operation or entering bankruptcy, your data may be included among the assets transferred to the acquiring parties. In such a case, we will make reasonable efforts to notify you before your information becomes subject to a different privacy policy. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy. However, they will be required to adhere to the commitments we've made in this privacy policy.

Governing Law

This Privacy Policy is governed by Delaware law, United States. Disputes are subject to Delaware courts' exclusive jurisdiction, except where prohibited by your local law.

Changes to This Policy

We may update this policy as needed to comply with relevant regulations and reflect any new practices. If we make significant changes, we will refresh the date at the top of this page. Your continued use of this website 30 days after such notifications will be regarded as acceptance of our updated practices around privacy and personal information. If you do not agree with the changes, you should discontinue using our services. For certain types of data processing, we may seek your explicit consent.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@llmbear.com